AEO
Does schema markup actually get you cited in AI answers?
This gets asked because a lot of people are selling schema as an AI visibility service, and the honest answer requires separating two things.
The claim, and what supports it
The claim is that structured data causes AI citation. Nobody has publicly confirmed that, and treating it as established is overreach.
What is defensible is narrower and still worth acting on. Markup states unambiguously what a page contains, who published it, what the business is and where it operates. A system deciding whether to repeat a claim benefits from that being explicit rather than inferred.
That is a reason to do it. It is not proof of a mechanism.
The unglamorous benefit
Structured data does verifiable work in ordinary search, which is where it earns its place regardless of what assistants do with it.
It is also the cheapest way to force consistency. Writing the markup means stating your business name, address and service area precisely, which surfaces the contradictions that were already there.
Where it goes wrong
Malformed markup is very common on small business sites, and markup that contradicts the visible page is worse than none at all.
The typical failure is a site marked up once at launch, then edited for two years without anyone updating the structured data, until the markup describes a business that no longer matches. Validate it after changes, not just at the start.
What to actually add
For a local business: organisation and local business markup, service markup for what you offer, FAQ markup where you answer questions, and article markup on posts.
Then check it renders without errors, and check it again whenever the pages change. This is a maintenance item, not a one-off. It sits alongside the rest of the practical checklist.
Common questions
Does schema markup help you get cited in AI answers?
There is no publicly confirmed causal link between adding markup and being quoted by an assistant. What markup reliably does is remove ambiguity about what your page says and who you are, and reducing ambiguity is plainly useful to a system deciding whether to repeat you.
What schema should a local business have?
Organisation and local business markup describing who and where you are, service markup for what you offer, FAQ markup on pages that answer questions, and article markup on posts. Those four cover most of what a local business needs.
Can bad schema hurt you?
Yes. Markup that contradicts the visible page, or that is malformed, is worse than none, because it introduces exactly the ambiguity you were trying to remove. Malformed markup is extremely common on small business sites.
Do I need a developer to add schema?
Not necessarily, but you do need someone who will validate it afterwards. The common failure is not writing it, it is writing it once and never checking that it still matches the page.