Web
Do you need a new website, or just a better one?
Most people asking this have a site that works, roughly, and a suspicion that it is holding them back. Sometimes it is. Often the problem is somewhere else entirely.
When fixing is the right answer
If the site loads quickly, reads properly on a phone, and Google can find every page, the structure is fine and the problem is content or search. That is much cheaper to solve, and rebuilding would throw away work that is doing its job.
When rebuilding is cheaper
Some sites are built in a way that makes them very hard for search engines to read. When that is the case, every fix fights the platform, and you end up spending more on repairs than a new build would have cost.
The other clear case is speed. If a site takes several seconds to appear on a phone on mobile data, most visitors are gone before they see it, and that is often structural rather than something you can patch.
The question nobody asks first
Before either, look at what the site is supposed to do. A surprising number of business sites never actually ask for the call. No phone number in the header, contact buried on its own page, no obvious next step. That is a free fix and it usually moves more than a redesign would.
What we do
We look, then tell you which of the three it is. Sometimes the honest answer is that the site is fine and the money is better spent being found in the first place.
Common questions
Do I need a new website or can I fix the one I have?
If the structure is sound and the problem is copy, photos, speed or unclear calls to action, fixing is usually the better use of money. Rebuild when the site cannot be edited without a developer, fails on phones, or is built on something no longer supported.
How do I know if my website is actually the problem?
Check whether people are arriving at all before blaming the design. A site nobody visits has a visibility problem, not a website problem, and redesigning it changes nothing. If traffic arrives and leaves without contacting you, then the site is the issue.
What makes a small business website convert?
Being clear about what you do and where you do it, showing real proof of your own work, answering the questions people ask before they call, and making contact obvious on a phone. Most sites fail on those rather than on aesthetics.
How often should a business website be redesigned?
Less often than people are sold on. A site that is fast, editable and accurate can run for years with content updates. Redesigning on a schedule rather than for a reason usually resets whatever search progress had accumulated.